Thank You for Being a Valued Member.

We are grateful for the trust you placed in us and proud of the impact we’ve made together in advancing hearing health. While the program is ending, we remain committed to ensuring your warranty and care needs are fully met. Thank you for allowing us to be a part of your journey to better hearing.

For further assistance, please reach out to Great Hearing Benefits Customer Service at support@greathearingbenefits.com or call (877) 914-1011.

Frequently Asked Questions

What is happening to the Great Hearing Benefits (GHB) program?

GHB is concluding its program on January 31, 2025, as part of a strategic shift. This means GHB will no longer offer its hearing benefits program after this date.

Will my hearing aids still be covered under warranty?

Yes, all hearing aids purchased through GHB are still covered under the original manufacturer warranty:

  • Beltone and ReSound hearing aids include a 3-year manufacturer warranty starting from the purchase date.
  • This warranty ensures your device remains eligible for repairs and services during the warranty period.
Will I continue to receive service and support for my hearing aids?

Yes, service and care for your hearing aids will continue as outlined in your original agreement. You can access the same high-quality support through the warranty period from your provider.

How does this affect my access to hearing care providers?

Your existing provider network and access to services should remain unchanged for your hearing aid warranty and service needs. If you have questions about accessing care, contact your provider or GHB’s support team at (877) 914-1011.

What happens after January 31, 2025?

After this date, GHB will no longer operate its benefits program. However:

  • Your hearing aid warranty and care commitments will remain in effect.
  • If you need assistance, contact your provider directly or refer to your original purchase agreement for details.
Will I lose any benefits I’ve already purchased?

No, the benefits tied to your hearing aid purchase, including warranty and service, will remain intact for the full duration specified in your agreement.

How will I know what to do during the transition?

GHB is working with your plan to ensure a smooth transition and to keep you informed about your coverage and care. If you have any concerns, you can contact GHB’s customer service team or your hearing care provider.

Who can I contact if I have questions?

For assistance, you can:

  • Reach out to your hearing care provider.
  • Contact GHB’s customer service team for support at 877-914-1011.
Why is GHB making this change?

GHB has chosen to pursue a new strategic direction, which involves ending its hearing benefits program. This decision ensures GHB focuses on long-term goals while continuing to honor existing commitments to members.

Need Further Assistance?

For further assistance, please reach out to Great Hearing Benefits customer service.